Privacy Policy

1. Overview

This Privacy Policy describes how Educational Advocacy Solutions LLC collects, uses, discloses, and safeguards personal information obtained through our special education advocacy and psychological evaluation services. We are committed to protecting the privacy and confidentiality of all clients, including children, parents, and guardians, in accordance with applicable federal and Illinois state laws.

 

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, and other contact details.

• Child and Family Information: Educational records, IEPs, 504 Plans, evaluations, medical and developmental history, and related documentation.

• Assessment Data: Results from psychological, psychoeducational, academic, behavioral, and cognitive assessments.

• Communication Records: Emails, phone calls, intake forms, consultation notes, and correspondence.

• Payment Information: Billing details necessary for invoicing and processing payments.

• ​

3. How We Use Information

We use collected information to:

• Provide psychological evaluations and special education advocacy services

• Review and analyze educational and clinical records

• Develop assessment reports and recommendations

• Communicate with parents, guardians, and authorized representatives

• Coordinate advocacy efforts with schools and agencies (when authorized)

• Manage billing and administrative functions

• Comply with legal and ethical obligations

 

4. Confidentiality of Educational and Health Information

We recognize the sensitive nature of educational and health-related records. All client information is treated as confidential and is shared only with explicit written consent, except where disclosure is required by law.

 

5. Legal and Ethical Compliance

We comply with applicable federal and state regulations, including but not limited to:

• Family Educational Rights and Privacy Act (FERPA)

• Health Insurance Portability and Accountability Act (HIPAA), where applicable

• Illinois state privacy and professional practice laws

• Professional ethical standards governing psychological practice and educational advocacy

 

6. Disclosure of Information

We do not sell or rent personal information. Information may be disclosed only under the following circumstances:

• With written consent from a parent or legal guardian

• To schools, agencies, or professionals involved in the child’s care or education, when authorized

• To comply with legal obligations, court orders, or subpoenas

• To protect the safety of a client or others, as permitted by law

 

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

8. Record Retention

Client records are retained in accordance with applicable professional guidelines and legal requirements. After the retention period, records may be securely destroyed or permanently deleted.

 

9. Client Rights

Clients and legal guardians have the right to:

• Request access to their records, subject to legal and ethical limitations

• Request corrections to inaccurate information

• Withdraw consent for certain disclosures (where applicable)

• Request copies of evaluation reports and documentation

 

10. Third-Party Services

We may use secure third-party platforms for scheduling, billing, document storage, or communication. These providers are selected for their compliance with privacy and security standards.

 

11. Minors

We provide services to minors only with appropriate parental or legal guardian consent. All information related to minors is handled with heightened confidentiality and care.

​

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.

​

13. Contact Information

For questions regarding this Privacy Policy or your records, please contact:

Educational Advocacy Solutions LLC
info@educationaladvocacysolutions.org